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We're here to help 020 8819 5869

Fitting, Care and Maintenance

 Q. How do I fit my PVC Backed Coir mat into my mat well?

 A. The first thing that we strongly advise is that the mat is unwrapped and unrolled when it arrives for a period of 24 – 48 hours to allow it to settle and relax down before trying to install/trim it on site. As the coir matting is rolled very tightly for transit and because it is a malleable material, experience has taught us that it can contract quite significantly, meaning that your mat might initially appear to measure shorter than specified. To trim your mat in situ once it has settled, we recommend using a sharp Stanley/Craft knife and a straight edge. The mat should be trimmed from the PVC Backing side, it simply needs scoring a few times over the same line, after which the matting will start to fall away nicely. You need not necessarily adhere your mat to the floor once it is in the recess, this may prevent you successfully removing the mat without damage if you need to shake it outside. If you would prefer to stick your mat to the floor beneath, then we strongly recommend using a low tack adhesive, such as a good quality double sided tape. For further guidance on fitting your mat, click here.


Q. My PVC Backed Coir mat does not have a finished edge, is this normal?

 A. Yes, the PVC Backed Coir Matting is intended to be installed into a mat well recess / wall to wall. The matting is cut off the roll and as such the edges are not finished. Ideally the edges of the mat should be fitted to be flush with the sides of the recess so as they cannot be seen. We always recommend that the dimensions of the mat well recess itself are ordered to ensure that the mat will be big enough to fit the space.

 The matting is cut from the PVC Backing side, this should be a smooth straight edge. As coir has a brush type pile, the fibres will stick up and outwards from the PVC Backing. When viewed from the side, the raw edge can appear uneven. This is completely normal and not a fault. As stated, the matting is intended for installations where the edges are protected and unseen.


Q. I have ordered a Made to Measure Carpet / Textile Mat without borders for my mat well, how do I fit this?

 A. Our Made to Measure Carpet / Textile Mats are produced oversized with “bleed” around the edges. This needs trimming off with a sharp Stanley/Craft knife. You will also need a straight edge to cut against. The mat should be trimmed from the PVC Backing side, it simply needs scoring a few times over the same line, after which the matting will start to fall away nicely. For further guidance on fitting your Carpet / Textile Mat, click here.


Q. How do I care for my Coir Mat?

 A. To prolong the life of Coir Matting you may wish to turn the mat upside down and shake it outside occasionally in order to remove any dirt built up in the piles. You can also vacuum the matting to remove dust and debris. As Coir matting is very absorbent, it is not recommended to saturate the mat when trying to clean it. A dry foam or a cleaning powder works best to remove any marks that do not simply vacuum away. Other chemicals (e.g. strong detergents , solvents such as white spirit or turpentine) should not be used as this can damage the natural coir fibres and pile loss can occur. Any mud / wet dirt stains should be left to dry and removed with a stiff brush. For further advice on coir maintenance, click here.  


Q. My Coir Mat is outside, what is the best way to maintain it?

 A. We always recommend woven backed coir matting for use outdoors, as this drains more effectively than PVC Backed Coir. The best way to prolong the life of your mat is to lift it up from situ at regular intervals, particularly if the mat has become saturated from rainfall. It is ideal to prop the mat up against a wall or fence to allow rainwater to disperse from the mat and air to circulate though the pile and backing. If it is possible, we recommend leaving the mat in this position until it is dry, before replacing it in situ.


Useful Fitting Guides + Factsheets to downlaod and print at home: 

Download our Textile Mat Fitting Guide

Download our PVC Backed Coir Matting Fitting Guide

Download our Coir Door Mat Care Guide

See Our Full Range of Design Your Own Doormat Motifs